Consider Not Just Agent,
but Agency as Well

* Note. It's also important to consider not just the agent, but also the agency he or she works for, especially if you need several different kinds of coverage. Say you have an in-home business and you want specialized coverage for it.

The agent who sold you auto and homeowners insurance might not know anything about insuring in-home businesses, but another agent in the office might have a lot of experience in this area. There's nothing wrong with being a client of moret than one agent in the same agency.

* Note. A "team" of insurance professionals from the agency will probably support you. Most of your regular communication will probably be with highly skilled Customer Service Representatives, who are trained in how to handle policy changes, answer questions and support you in the claims process.

If you are considering the purchase of life and/or disability insurance, you should be aware that agents need a different license to sell these coverages than to sell auto, homeowners, renters, umbrella and in-home business insurance.

As such, you may need to find a different agency or a different agent within the same agency to buy these coverages from. If your agent can't support you, he or she can refer someone to you from inside or outside the agency.

Again, it's important to buy insurance from an expert in each kind of coverage you need. Don't settle for anything, or anyone, less.

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